Soulnourish & Mariposa Coaching

Privacy Policy

Last updated: 31 July 2026  ·  Applies to all NMR sites

This policy applies to all websites and services operated by Mariposa Solutions Ltd, trading as Soulnourish, Mariposa Coaching, Natural Menopause Roadmap (NMR), NMR Clarity, and NMR Workplace.

We take your privacy seriously. We will never sell your personal data. This policy explains what we collect, why we collect it, and how we keep it safe.

Who We Are

Mariposa Solutions Ltd is the data controller for all personal data collected through our websites and services. Jeyanthi Nair (registered nutritional therapist and certified health coach) operates under the brand Soulnourish. Sukan Nair (BWRT practitioner) operates under the brand Mariposa Coaching.

For any privacy-related questions, contact us at info@mariposabwrt.co.uk.

Information We Collect

Depending on how you engage with us, we may collect:

  • Personal details: name, email address, phone number, date of birth, and emergency contacts.
  • Health information (with your consent): menopause symptoms, medical history, current medications, and lifestyle factors including nutrition, sleep, exercise, and stress.
  • NMR Workplace data: organisation name, job role, survey responses, and anonymised employee wellbeing data where services are commissioned by an employer.
  • Website data: IP address, device and browser information, pages visited, time on site, cookies, and analytics data.

How We Use Your Information

  • To deliver nutritional therapy, BWRT sessions, and group or individual programmes
  • To manage bookings, appointments, and payments
  • To monitor progress and send session reminders
  • To respond to your enquiries
  • To send educational resources and programme updates where you have consented
  • To send our newsletter where you have subscribed (you can unsubscribe at any time)
  • To improve our websites and services through analytics

Legal Basis for Processing

Consent Contract Legitimate interests Legal obligation

We process your data on one or more of the following lawful bases: your consent (which you may withdraw at any time), the performance of a contract with you, our legitimate interests in running a professional practice, or compliance with a legal obligation.

Health data is special category data under UK GDPR and is only collected and processed with your explicit consent.

How We Store Your Information

Your data is held securely within tools used to operate our practice, including Google Workspace, Systeme.io, ClickUp, and Nurishpro. Access is limited to authorised personnel only.

We retain your data only for as long as necessary to provide our services and meet our professional and legal obligations. When data is no longer needed, it is securely deleted.

Confidentiality

All personal and health information shared with us is treated as strictly confidential, in accordance with our professional obligations as a registered nutritional therapist and accredited BWRT practitioner.

We do not share individual information with third parties without your consent, except where required by law or where there is a serious concern for your safety or the safety of others.

NMR Workplace

For participants in employer-commissioned programmes: your individual health information and session content is never shared with your employer. Any reporting provided to commissioning organisations contains only anonymised, aggregated data. Personal health information is never shared with employers without explicit written permission unless required by law.

Sharing Your Information

We never sell your personal data. We may share data with trusted third-party providers who support the operation of our practice, including:

  • Booking and appointment management tools
  • Payment processors
  • Website hosting and email marketing platforms
  • Clinical practice software

Where Soulnourish and Mariposa Coaching deliver joint programmes, relevant information may be shared between practitioners for the purpose of coordinated care, with your knowledge.

All third-party providers are required to handle your data securely and in accordance with UK GDPR.

Marketing & Cookies

Where you have subscribed to our newsletter or opted in to marketing communications, you may receive educational content, programme updates, and event information. You can unsubscribe at any time using the link in any email.

Our websites use cookies to support site performance, analytics, user preferences, and marketing campaigns. You can manage cookie preferences through your browser settings. For full details, please see our Cookie Policy.

Your Rights

Under UK GDPR, you have the following rights in relation to your personal data:

AccessRequest a copy of the data we hold about you.
CorrectionAsk us to correct inaccurate or incomplete data.
ErasureRequest deletion of your data where there is no lawful reason to retain it.
RestrictionAsk us to limit how we use your data in certain circumstances.
ObjectionObject to processing based on legitimate interests.
PortabilityRequest your data in a portable, machine-readable format.
Withdraw consentWithdraw consent at any time without affecting prior processing.
ComplainLodge a complaint with the ICO at ico.org.uk.

To exercise any of these rights, contact us at info@mariposabwrt.co.uk.

Children's Privacy

Our services are intended for adults. We do not knowingly collect personal data from anyone under the age of 18 without verified parental or guardian consent.

Third-Party Links

Our websites may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies before sharing any personal information.

Changes to This Policy

We may update this policy from time to time to reflect changes in our services, technology, or legal requirements. The date at the top of this page shows when it was last updated. Continued use of our websites after any changes constitutes acceptance of the updated policy.